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Understanding your business

We offer a complete one-stop solution for all of your communication needs, whether you want to set-up a virtual call centre or want to introduce an interactive user interface to your system. With our latest communication platform, you can be sure to experience a personal and efficient support within an omnichannel customer journey.

Omnichannel contact centre

By building an omni-channel contact centre through UnifiedRing, you allow your customers to reach out to your business in whatever manner is most convenient for them. Your team can seamlessly move the conversation from one channel to another if necessary, meaning no lost time, and more efficient problem solving.

UnifiedRing also allows you to incorporate communication APIs such as chatbots into the conversation, for ultra smooth streamlined communication.

Live chat with AI bot

Our annotation and whiteboard technology helps you to further communicate ideas and sentiments in a highly efficient and sharable way. Prefer to draw on a shared screen? Use Annotation. Rather write on a blank screen that everyone can see? Then use our Whiteboard. No two companies work the same, so why should you be forced to?

You can further draw attention to your screen with our comprehensive list of whiteboarding tools. You can spotlight, highlight, use the pen, or point with the arrow tool. You can write, highlight, draw, or doodle whatever you want in 16 different colours, and when you’re ready to move on you can clear your screen with a single click.

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  • Products
    • Communications
    • Meetings
    • Call Recordings
    • Virtual Assistants
    • Contact Centre
    • Integrations
  • Solutions
    • Increase sales
    • Cost reduction
    • Customer satisfaction
    • Improve Communication
    • Improve Productivity
    • Time management
    • Security
  • Resources
    • Help Center
    • App Directory
    • Case Studies
    • Whitepapers
  • Company
    • About Us
    • Resellers
    • Contact Us
    • Blog
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